Shipping policy

 

Whether you are ordering a fine art print, a canvas, or a gift item, we ensure every product is packaged with the highest level of care.

1. Our Shipping Insurance

We carry our own comprehensive insurance on all shipments. This means your purchase is protected from the moment it leaves our studio until it reaches your door.

2. Transport Damage: Zero-Cost Exchange

We take full responsibility for the transit of our products. If any item is damaged during transport:

  • We will exchange the product at our own cost.

  • No hidden fees: We cover the return shipping and the delivery of the replacement.

3. How to Report Damage

To help us process your exchange quickly, please:

  • Inspect your package upon arrival.

  • Notify us of any damage within 48 hours.

  • Provide a photograph of the damaged item and the packaging.

4. Reliable Delivery

We ship across South Africa and internationally (Australia, USA, etc.). All orders are tracked to ensure you can follow your artwork's journey home.

Dispatch: 2-3 business days. Delivery: 3-5 business days via Fastway /Courier Guy (National)DHL (International). Total estimated time: 5-8 days.